Frequently Asked Questions
Everything you need to know about our exotic fragrance collections.
Are your fragrances made with natural ingredients?
Yes, Oriental Aromas specializes in high-quality formulations that blend traditional essential oils, resins, and botanical extracts to ensure an authentic and long-lasting scent profile.
How long does shipping take for international orders?
International orders typically arrive within 7 to 14 business days. We provide tracking information via email as soon as your package leaves our distribution center.
What is your return policy for opened beauty products?
Due to hygiene and safety standards, we can only accept returns on unopened and unused items in their original packaging within 30 days of purchase.
Are your products cruelty-free?
Absolutely. We are committed to ethical beauty standards; none of our products or individual ingredients are tested on animals.
Do you offer sample sizes before committing to a full bottle?
We offer a 'Discovery Set' featuring 2ml vials of our signature scents, allowing you to experience the fragrance journey before purchasing a full-sized bottle.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.