Returns & Exchanges

At Oriental Aromas, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Ensure the items are unused, sealed, and in their original decorative packaging to qualify for a full refund.

• 3.
  Ship Items Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.